Notes
CANCELLATION POLICY
To ensure a quality experience, tours are offered by reservations only. When you book a tour, we schedule guides and other support staff to be available to make your tree top adventure as wonderful as possible. Reservations are made with a credit card. Reservations cancelled no later thaN 1 WEEK prior to reserved tour time will receive a FULL REFUND. Reservations CANCELLED within 72 hours of tour time will be charged 50 percent of the tour. a cancellation within 24 hrs, OR A 'no show' will be charged the full amount.
WEATHER POLICY
We will not run tours in storms, high winds, or thunder and lightning. Wisconsin weather is as unpredictable as any place, so be assured, you will not be charged if Mother Nature tells us the tour is off. It is important to remember that foul weather in your area does not necessarily mean foul weather at Aerial Adventures, LLC. Please call first if you have concerns about the weather. We will call only if we are certain your tour will not run. In some cases, tours may be postponed to allow for weather systems to pass. Many magical tours have occurred during or right after a summer storm has passed through. So as not to risk depriving you of the best tour of the week, we are likely to wait and see!