Reviews for dante tuexi photography

mcallen, Texas

 Worst service Ever

Review by Disappointed on 10/17/13 6:54 PM

This is the worst photography service, and if you are even remotely considering hiring them for your event, I urge you to stay away. Our event was in July in Brownsville. We paid in FULL before the event even happened. We have yet to receive any of our videos or pictures in the mail. Melissa keeps ignoring my phone calls and emails. She desperately lacks some professionalism, and I would hate for others to go through what my family and I have in the past few months. There is no follow-through, and it is unacceptable. For weeks, my calls and emails went unanswered, and finally two weeks ago when I called and passed myself as a new client I finally got Melissa on the phone, I was promised that the products would be placed in the mail first thing Monday morning. That was two weeks ago, and we have not received anything in the mail. I am again trying to contact her via phone calls and emails, and the lack of communication is persistent. This is by far the WORST customer service I have received in my life, and I urge you to stay away. It will take you a lot of effort just to get any sort of communication from Melissa, and it is not worth it. Please spend your money with a more reliable photographer that can deliver on their promises.