Reviews for PSP Resort Rentals & Sales
Palm Springs, California
Run away fast
Review by Nicki on 6/18/17 10:19 PM
If I could give a 0 I would. Run don't walk away fast. Kathleen is the most disorganized, forgetful , rude, and emotional "business" person I ever met. She does not follow through on the promises she makes and never says I am sorry....Instead she try's to turn the tables and blames you for her mistakes, and there are plenty of mistakes, which of course she denies. Kathleen has proven to be unreliable, dishonest and incapable of running a vacation rentals business. Kathleen bought the business from Joanne Wright who is the exact opposite of Kathleen. Unfortunately, Kathleen will probably run this business into the ground. If you are a renter do not rent from her, if you are an owner find another company, there are plenty to choose from. Don't say you weren't warned.
Review by Canadian on 3/25/16 8:45 AM
Sunrise villas..rental 522101.1986 Sonora road. Rented jan.1-February.29/2016.we call this condo 3D,dated,dark,dirty. We now kno most condo rentals in this price range are going to be north facing,no sun, dated.anything good is not for rent or you hav to pay over $3000. per month.disgusting unit,only the tile floors were good,carpet old,dirty,couch,love s eat too old,dirty,had to cover it to use,dishwasher only bottom rack sort of cleaned dishes.cupboards,closets smelled,full of owners old food,utensils,linens.main bath unusable,no water pressure and original toilet seats in both baths from 1970's.the list is endless....live and learn.best condo development location in Palm Springs ,if you can gat south or west exposure.the 2 cleaners,Erica and lupe ,the agency sent were the best.they bleach cleaned as much as they could and as they said "so dirty"! Hard to believe you can get away with renting this type of condo...buyer beware..
Review by Not impressed on 5/11/15 11:26 AM
By far the worst rental accommodations we ever had the misfortune to rent. PSP refers to it as "2E3101"- the one with the big white piano (that is old and falling apart- totally unusable) . The unit is old, dirty,poorly maintained- needs a complete reno. Spent our first day cleaning the kitchen cabinets so we could use them.Shag carpet in the bathrooms with broken and "corroded" toilet seats was particularly disgusting. Living room couch is so soiled, we had to cover it with sheets before we could sit on it. The list goes on. It was so bad, we left several days early. We were mostly ignored my the staff at PSP rentals regarding our complaints- even when the 150lb glass top table collapsed on us. Any of our friends who dared stop by, couldn't wait to leave the dump. Find yourself another place with another company to rent.
We thought we waited to long...
Review by Last Minute Cold Canadians on 1/7/14 11:20 AM
1/2014 We were very satisfied with Joanne's company service last year. But we did not take the time to write a review. We should have, this company goes above and beyond to help. There were some medical issues in our family and we could not make reservations until we got the ok from the Dr. Of course the last minute we were clear to go, but we lost a unit that was perfect for us, the lay out is designed for our medical needs wheel chair etc.. The crew at PSP Resort Rentals some how got us the one we thought we missed. They pleaded our case with the nice understanding tenants" also Canadians". Joanne's crew helped move them out, and helped move us in. If there was a 6 star rating they should get it. You want to feel special and get the best service use this company. We did not want to miss writing a review this time!!! Thank You Joanne Last minute cold Canadians
Desert Princess Condo
Review by Seattle Golfer on 2/13/13 7:59 PM
I stayed at the Desert Princess condo last month and it was great! Working with Joanne and Nick was a pleasure. The booking process was easy and Joanne was always very timely and thorough in responding to my questions. I had a couple of minor issues with internet access and hot water and Nick was there immediatley to remedy. The condo was great and the service impeccable....I highly recommend Joanne and her team for a vacation rental.
Review by Boise Snowbirds on 2/6/13 6:18 PM
These people were a delight to work with on securing the place we wanted to rent, especially when it was virtually thrown in their lap with little time to get everything organized. They addressed any of our concerns immediately beyond anything we could have expected. If you need a place to rent in the desert we highly recommend Joanne Wright Realty. They made our stay most enjoyable. We will be back!
Review by snowgeese on 1/24/13 10:00 PM
We knew Joanne's company had very little time to prepare for our stay, and they took on more than we thought they could handle. Much to our suprise it could not have gone much better. Our advice for anyone looking for a nice reception after a cold long drive or flight like we had is to don't waste time looking around, do business with this Company you will glad you did, its how service and hospitality should be everywhere. snowgeese
Got more than our moneys worth..
Review by North 2 South M/M Snowbird on 12/27/12 4:04 PM
This vacation rental company is rare, in that they do and did everything they said they would do and more.We have already made arrangements with them for next year .N2S mmsb
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