Reviews for Leelanau Watersports
Maple City, Michigan
Horrible experience. Stay away.
Review by Chuck on 8/9/19 2:48 PM
Very fully unprofessional and shady. Yesterday, 8/8/19, I had an 11 passenger boat reserved. Steve told me where to meet him to pick up the boat. He chose 9 a.m. as the pickup time. Right on time, 11 of us showed up to get on the boat. Problem is, there was no boat and nobody from Leelanau Watersports. I called Steve and was informed that they got wires crossed and nobody was on the way to meet me with a boat. He informed me that the earliest he could get my boat to me was 10:30 - 10:35 am. I told him that 11 people, including many toddlers, could not wait around a launch ramp for 1.5 hours. I told him to forget it and refund my money. Soon thereafter, he called me to tell me that the owner, Pat, was not going to refund my money and he'd get me a boat by 11 am. Of course we were long gone from the launch site and took the toddlers elsewhere. Today, Pat was so kind as to offer me 50% of my money back. Yes, that's right. He wanted to keep half my money because of his screw up. Amazing. Of course I'll dispute the charge with my credit card company and then decide whether to let a judge figure out how much more money he owes me. STEER CLEAR of Leelanau Watersports.
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