Reviews for Long Beach Parasail
Long Beach, California
2 Reviews for Long Beach Parasail
Average rating
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I do not recommend this place
Review by mari on 9/28/20, 3:14 PM
I'd give it 0 if I could but I can't. Had to wait forever to finally be able to book our trip due to Covid and fires and so many different factors that were preventing us from doing this experience. Then when we finally did, we were told we didnâÂÂt have to worry about taking videos or pictures with our own phones because we got and paid for the photo package. So we didnâÂÂt use our phones and low and behold their camera supposedly had some sort of malfunction and now we have no photo memories of our experience and all they want to refund me after spending $570 +40 for the photo package is the $40 for the photo package and the woman I spoke with was rude af with an attitude like I did something to her. You canâÂÂt re-create a first experience for kids, two of the four kids are too scared to return, but they want to give me half-off of our âÂÂnext experienceâ which will never happen now. Besides this isnâÂÂt worth the money anyway once u do it once, def no need to do it again. I donâÂÂt recommend this place whatsoever, you definitely DO NOT get what you pay for. YouâÂÂre literally up for less than six minutes in the air and that cost $95 AND thereâÂÂs no guarantee youâÂÂll get pix? The guys on the boat were super cool but this isnâÂÂt about personalities, itâÂÂs about business and the people running the business portion only care about their money and clearly not the satisfaction of their customers.
I do not recommend this place
Review by mari on 9/28/20, 3:14 PM
I'd give it 0 if I could but I can't. Had to wait forever to finally be able to book our trip due to Covid and fires and so many different factors that were preventing us from doing this experience. Then when we finally did, we were told we didnât have to worry about taking videos or pictures with our own phones because we got and paid for the photo package. So we didnât use our phones and low and behold their camera supposedly had some sort of malfunction and now we have no photo memories of our experience and all they want to refund me after spending $570 +40 for the photo package is the $40 for the photo package and the woman I spoke with was rude af with an attitude like I did something to her. You canât re-create a first experience for kids, two of the four kids are too scared to return, but they want to give me half-off of our ânext experienceâ which will never happen now. Besides this isnât worth the money anyway once u do it once, def no need to do it again. I donât recommend this place whatsoever, you definitely DO NOT get what you pay for. Youâre literally up for less than six minutes in the air and that cost $95 AND thereâs no guarantee youâll get pix? The guys on the boat were super cool but this isnât about personalities, itâs about business and the people running the business portion only care about their money and clearly not the satisfaction of their customers.
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