About Faywood Hot Springs Operations, LLC
Consuelo is Spanish for comfort and is named after the historic hotel, Casa de Consuelo (House of Comfort), that used to stand at Faywood Hot Springs Resort.
Consuelo Cabin is the only handicap accessible cabin. Reservation preference will be given to guests with physical disabilities. Faywood Hot Springs does reserve the right to switch cabin reservations of equal value to accommodate the physically disabled.
This cabin requires a 2-night minimum stay except during the summer period of June 20 - September 21.
This is a non-smoking cabin. A cleaning fee of up to $250.00 may be assessed if evidence of smoking is found.
Check-in between 4:00PM and 8:00PM however, guests may arrive after 12:00PM and enjoy the resort before picking up keys at 4:00PM. Front Desk closes at 8:00PM; check-out is at 11:00AM. All guests, on their first day of their stay, must check in with the Front Desk before they close at 8:00PM. Late check in for seasoned guests MAY be allowed if pre-coordinated with the front desk staff.
FEE PAYMENT: All guests are required to have a CONFIRMED pre-paid reservation before arrival due to a new policy effective August 1, 2024. All reservations must be paid, in advance with a credit card (MasterCard, Visa, Discover or American Express) or a gift card. Please note that your reservation will be in a pending mode until verified by the Front Desk staff. You are not confirmed until your reservation changes from pending to confirmed.
CANCELLATION POLICY.
48 HOURS or MORE: All cancellations made at least 48 hours prior to the check-in time on your reservation will receive a full refund, minus a $10.00 processing fee for credit cards. The balance of funds will be returned to you by the means you originally used (i.e. Credit card or gift card).
47 – 24 HOURS PRIOR: If you email, call or come in to cancel 47-24 hours prior to check-in, your refund will be for 50% of the total reservation rate less a $10.00 processing fee if credit card was used. The balance of funds will be returned to you by the means you originally used (i.e. Credit card or gift card).
24 HOUR BEFORE OR A NO SHOW: If you cancel within 24 hours or are a No Show, you are subject to the full reservation rate and no refund will be given. No cancellation is permitted on same-day lodging and private pool reservations. If you need to leave early for an emergency, we offer compensation for the duration of the remaining reservation time. Please coordinate with the Front Desk before your departure.
Amenities: One-bedroom with full bath, sleeping loft and porch (some screened-in). Queen-sized bed, linens, towels, kitchenette with table & two chairs, microwave, small refrigerator, coffeemaker, coffee and teas, sink, dishes, utensils, heat and air, bath soaps, private yard, picnic table, outdoor BBQ grill that uses charcoal. Includes use of the public soaking pools and facilities until 11:00AM the following morning, plus one-hour private pool time per overnight stay. Sorry, no smoking or candles inside the cabins. Linens are provided for lofted areas at $17.25 per additional person over two in the cabins. Linens plus bed service are provided for lofted areas at $21.50 per additional person over two in the cabins.
We do enforce our policies. Please read our reservation/cancellation policies and property rules prior to booking your reservation.
Faywood offers a 10% discount on services for Senior 65 Plus, Veterans or First Responders. Discounts must be requested at the time of the reservation as they cannot be added after-the-fact.
Buy 6 nights, get the 7th night free!
Other Amenities:
Use of Community Fire Pit
Use of Overnight Clothing Optional Bath House
Use of Public Clothing Optional and Clothing Required Hot Mineral Spring Pools
BBQ Grill that uses charcoal
1 Hour Private Pool Reservation
ATTENTION GUESTS MAKING MULTIPLE SITE RESERVATIONS: When making on-line reservations for multiple sites (Camp, RV or Cabins) in the same reservation document, the system MAY NOT reflect the accurate prices for extra people or pets. Please ensure that you list in the notes how many people will be in each site (adults and children (under 12 YO) and how many pets)). Once the Front Desk staff receives your pending reservation, they will verify that all charges have been captured correctly and confirm your reservation. Please ensure that you review your CONFIRMED reservation that will come to you in an email to make sure all your needs were correctly posted. Please ensure that you enter a valid email address. Reservations are not final until you receive a return email showing the reservation has moved from Pending to Confirmed. Thanks for your understanding.
