Reviews for Lake LBJ Resort & Marina

Sunrise Beach, Texas

 Rschultz

Review by Rschultz on 9/19/20 9:24 AM

Great service. Very accommodating. The boat was perfect. Would definitely give them a five star rating.

 Rschultz

Review by Rschultz on 9/19/20 9:22 AM

Great service. Very accommodating. The boat was perfect. Would definitely give them a five star rating.

 novice boater

Review by Jeff on 9/15/20 7:13 AM

The folks at LBJ Marina were very accommodating and helpful. The boat we rented had some engine issues. Rather than being disappointed and offering a refund, they were able to find another boat for us even though it was a holiday weekend. They threw in the towable free and were very nice.

 Great experience

Review by Jarod on 9/14/20 5:16 AM

Super layed-back atmosphere, great staff, very friendly. 10/10 would recommend

 Great experience

Review by Jarod on 9/14/20 5:16 AM

Super layed-back atmosphere, great staff, very friendly. 10/10 would recommend

 Not worth the time or money

Review by Procrastinator  on 9/7/20 10:38 AM

With all other places booked, we rented from LBJ Resort & Marina as a last resort. We would’ve been better off not going to the lake at all. Not only was the young staff very stand-offish when we arrived, but the boat itself was in terrible condition. The seats were ripped, the engine made strange sputtering noises when in neutral, and the boat didn’t even have an anchor. We were about 20 minutes away from the dock when we realized the anchor was missing. When we called the marina to try and locate it, they told us to look underneath all of the seats. After an unsuccessful search, we found no anchor and were told to return to the dock for one. When I realized that they charged us OVER $100 for gas, I asked if there would be any chance of a refund for the gas used to return for the anchor. I was then informed that the guy who gave us an anchor apparently made a mistake because THEY DO NOT PUT ANCHORS ON THEIR BOATS unless you purchase one. Completely incompetent staff, overpriced rentals, and subpar equipment at best. I paid $650 for a rental that was only supposed to be $400.

 Not worth the time or money

Review by Procrastinator  on 9/7/20 9:43 AM

With all other places booked, we rented from LBJ Resort & Marina as a last resort. We would’ve been better off not going to the lake at all. Not only was the young staff very stand-offish when we arrived, but the boat itself was in terrible condition. The seats were ripped, the engine made strange sputtering noises when in neutral, and the boat didn’t even have an anchor. We were about 20 minutes away from the dock when we realized the anchor was missing. When we called the marina to try and locate it, they told us to look underneath all of the seats. After an unsuccessful search, we found no anchor and were told to return to the dock for one. When I realized that they charged us OVER $100 for gas, I asked if there would be any chance of a refund for the gas used to return for the anchor. I was then informed that the guy who gave us an anchor apparently made a mistake because THEY DO NOT PUT ANCHORS ON THEIR BOATS unless you purchase one. Completely incompetent staff, overpriced rentals, and subpar equipment at best. I paid $650 for a rental that was only supposed to be $400.

 Not worth the time or money

Review by Procrastinator  on 9/7/20 9:42 AM

With all other places booked, we rented from LBJ Resort & Marina as a last resort. We would’ve been better off not going to the lake at all. Not only was the young staff very stand-offish when we arrived, but the boat itself was in terrible condition. The seats were ripped, the engine made strange sputtering noises when in neutral, and the boat didn’t even have an anchor. We were about 20 minutes away from the dock when we realized the anchor was missing. When we called the marina to try and locate it, they told us to look underneath all of the seats. After an unsuccessful search, we found no anchor and were told to return to the dock for one. When I realized that they charged us OVER $100 for gas, I asked if there would be any chance of a refund for the gas used to return for the anchor. I was then informed that the guy who gave us an anchor apparently made a mistake because THEY DO NOT PUT ANCHORS ON THEIR BOATS unless you purchase one. Completely incompetent staff, overpriced rentals, and subpar equipment at best. I paid $650 for a rental that was only supposed to be $400.

 Not worth the time or money

Review by Procrastinator  on 9/7/20 9:42 AM

With all other places booked, we rented from LBJ Resort & Marina as a last resort. We would’ve been better off not going to the lake at all. Not only was the young staff very stand-offish when we arrived, but the boat itself was in terrible condition. The seats were ripped, the engine made strange sputtering noises when in neutral, and the boat didn’t even have an anchor. We were about 20 minutes away from the dock when we realized the anchor was missing. When we called the marina to try and locate it, they told us to look underneath all of the seats. After an unsuccessful search, we found no anchor and were told to return to the dock for one. When I realized that they charged us OVER $100 for gas, I asked if there would be any chance of a refund for the gas used to return for the anchor. I was then informed that the guy who gave us an anchor apparently made a mistake because THEY DO NOT PUT ANCHORS ON THEIR BOATS unless you purchase one. Completely incompetent staff, overpriced rentals, and subpar equipment at best. I paid $650 for a rental that was only supposed to be $400.

 Pleasant and professional

Review by Rene on 9/6/20 9:13 AM

Like most procrastinators I waited till the day prior to my trip before attempting book a boat and jet ski for the entire day. I called every rental place in the area that my Google search came back with, and found nothing available. The last number I dialed was Lake LBJ Resort & Marina, who fortunately had exactly what I was looking for. The call from their staff was pleasant, respectful, and informative. When we arrived to pick up the rentals, I was surprised to see that the boats were not the latest and greatest, top of tier, and newest of the bunch, but this was a last-minute rental on a busy Saturday. This was the last boat available boat anywhere on the lake. Needless to say, the day went off without a hitch, and my friends and family had an excellent day at HSB. Reading a couple of comments and feedback like “Piece of Junk,” makes me wonder if that reviewer was also a last-minute renter during a busy weekend. I cannot speak to their issue with the boat having mechanical issues, but I can confirm that Lake LBJ Resort & Marina are NOT criminals. Aside from my last-minute rental, the team was professional and pleasant. I will rent from them again, but way in advance for one of their nicer boats I saw sitting there. Pros: Pleasant, professional, easy to use web app, and excellent communication during the rental processes. Cons: Maybe a little pricy for the boat that I rented, but worth it for the time I had.

 Pleasant and professional

Review by Rene on 9/6/20 9:12 AM

Like most procrastinators I waited till the day prior to my trip before attempting book a boat and jet ski for the entire day. I called every rental place in the area that my Google search came back with, and found nothing available. The last number I dialed was Lake LBJ Resort & Marina, who fortunately had exactly what I was looking for. The call from their staff was pleasant, respectful, and informative. When we arrived to pick up the rentals, I was surprised to see that the boats were not the latest and greatest, top of tier, and newest of the bunch, but this was a last-minute rental on a busy Saturday. This was the last boat available boat anywhere on the lake. Needless to say, the day went off without a hitch, and my friends and family had an excellent day at HSB. Reading a couple of comments and feedback like “Piece of Junk,” makes me wonder if that reviewer was also a last-minute renter during a busy weekend. I cannot speak to their issue with the boat having mechanical issues, but I can confirm that Lake LBJ Resort & Marina are NOT criminals. Aside from my last-minute rental, the team was professional and pleasant. I will rent from them again, but way in advance for one of their nicer boats I saw sitting there. Pros: Pleasant, professional, easy to use web app, and excellent communication during the rental processes. Cons: Maybe a little pricy for the boat that I rented, but worth it for the time I had.

 Piece of junk

Review by Unhappy  on 9/5/20 10:30 PM

Paid premium price for a piece of junk!! Had a 40 th Birthday and rented a boat for a7 hour day on the lake and was told the boat we were supposed to be renting was having engine problems so they substituted one in pitiful condition. Then we’re told they would discount the rental because they couldn’t provide the correct boat Didn’t happen these guys are crooks!!!

 Easy and reasonable

Review by Amateur on 8/22/20 7:56 AM

We researched other marinas in the area. LBJ has the best prices, newer boats and on-line reservations made the process so easy! Check in went smooth, staff friendly and made sure we understood all about boat and directions before we left the dock. Would definitely use them again!

 Easy and reasonable

Review by Amateur on 8/22/20 7:55 AM

We researched other marinas in the area. LBJ has the best prices, newer boats and on-line reservations made the process so easy! Check in went smooth, staff friendly and made sure we understood all about boat and directions before we left the dock. Would definitely use them again!

 Pontoon rental

Review by Chuck on 8/22/20 7:52 AM

Had a a very enjoyable rental. The boat we had reserved was not returned in time , so we were upgraded to a bigger boat.

 Awesome Experience

Review by Karen  on 8/11/20 6:26 AM

We can’t say enough good things about renting boats from this facility! The boat was ready when we got there, it was super clean and any requests we had was taken care of. We rented 3 days. Two pontoon boats and two wave riders. Just made the vacation exactly what we had hoped for. The owner went out of His way to make sure we were happy and we had the right equipment! Would rent here again in a minute!

 Great

Review by Ozbren on 8/11/20 2:05 AM

Lake LBJ Resort and Marina made renting a pontoon so easy! Their website is user friendly and showed me what was available for the date and time we wanted. Once there, signing the paperwork and getting the boat was quick, we were on the water in no time!

 Great

Review by Ozbren on 8/11/20 2:04 AM

Lake LBJ Resort and Marina made renting a pontoon so easy! Their website is user friendly and showed me what was available for the date and time we wanted. Once there, signing the paperwork and getting the boat was quick, we were on the water in no time!

 Rented pontoon

Review by mel on 8/10/20 7:51 AM

Called and was told to go online. Reservation process very easy! Called a couple of other places. One had a minimum hours and the other was unresponsive to the contact form, email and voice mail. This place was a bit out of the way, but OK. I wouldn't call it a "resort" but we only were renting a boat for 2 hours. Can't say young staff practiced COVID precautions - sign on door said only 2 people at a time and if you have fever don't come in, but no masks and really doubt they disinfected boat at all given the quick turn around. Otherwise, everything was fine and we enjoyed our outing. One thing was the cost of a gallon of gas - they filled it after we got back - was $5+ and the amount of gas we supposedly used (8 gallons) was very questionable. Just saw the charge on our credit card bill, so just wrote it off.

 Rented a Tritoon

Review by LisaM on 8/3/20 9:20 AM

The staff was very professional and polite to us. We are moving to this area in a few months and will definitely rent from them again!

 Satisfied Customer

Review by Satisfied Customer  on 8/2/20 9:36 AM

We rented a pontoon for the evening. It was a very nice outing. The staff was friendly. The prior people who rented came back a few minutes late but the staff quickly turned the boat to get us on our way only 15 minutes late

 Great rental

Review by LA on 7/31/20 12:54 PM

We rented a ski boat from Lake LBJ Resort & Marina on two separate days this July. They were one of the few places that allowed us to rent the boat without also paying for a captain. The boat was not new, but it was perfect for teaching our kids how to water ski. We had so much fun the first time that we decided to rent the boat again the next week. When we arrived for the second rental, they upgraded us to another boat (I think the other boat was being worked on) which was even smoother than the first boat! Great way to get in some fun family time while also socially distancing. We will definitely rent from them again.

 Would rent again

Review by JC on 7/29/20 8:53 AM

Rented a pontoon for 8 people. We are new to boat renting and the staff was very helpful in showing us what to do and where to go for tubing, cruising and swimming. Enjoyed our 4 hours.

 Would rent again

Review by JC on 7/29/20 8:47 AM

Rented a pontoon for 8 people. We are new to boat renting and the staff was very helpful in showing us what to do and where to go for tubing, cruising and swimming. Enjoyed our 4 hours.

 Would not rent here again.

Review by J on 7/25/20 11:39 AM

We rented the pontoon with the 135hp and it wouldn’t go over 10mph. We couldn’t even pull kids on the tube. Not worth the money.

 Would not rent here again.

Review by J on 7/25/20 9:26 AM

We rented the pontoon with the 135hp and it wouldn’t go over 10mph. We couldn’t even pull kids on the tube. Not worth the money.

 Will rent again

Review by Stevie  on 7/24/20 8:44 AM

Good boat and good folks. Rented on 07/16/2020. Only problem was the “timing”. The party that had our boat out just before our time slot got a late start so they came back in late. Will definitely rent again.

 Will rent again

Review by Stevie  on 7/24/20 6:43 AM

Good boat and good folks. Rented on 07/16/2020. Only problem was the “timing”. The party that had our boat out just before our time slot got a late start so they came back in late. Will definitely rent again.

 HORRIBLE

Review by DO NOT RENT FROM THIS PLACE on 7/24/20 1:24 AM

When we booked, the listing said "BRAND NEW PONTOON BOAT"....BEWARE! We got a 2016 used boat. We did not complain at first, but upon taking the boat out, an hour into the ride it started to sink. We made it back and told the owner and he completely flew off the handle. He yelled and screamed and didn't even listen to what we had problems with on the boat. We asked him to calm down and not yell around our small children after he followed us outside, but he continued to scream in our faces. He said we would get a full refund after I argued that half wasn't good enough. We have only received 3/4 as of now...this owner scared our children to death and definitely made us all uncomfortable....even his own staff. RENT FROM ANYWHERE BUT HERE! We are business owners ourselves and this is unacceptable and very disappointing! This guy is hot headed and out of control!

 HORRIBLE

Review by DO NOT RENT FROM THIS PLACE on 7/24/20 1:24 AM

When we booked, the listing said "BRAND NEW PONTOON BOAT"....BEWARE! We got a 2016 used boat. We did not complain at first, but upon taking the boat out, an hour into the ride it started to sink. We made it back and told the owner and he completely flew off the handle. He yelled and screamed and didn't even listen to what we had problems with on the boat. We asked him to calm down and not yell around our small children after he followed us outside, but he continued to scream in our faces. He said we would get a full refund after I argued that half wasn't good enough. We have only received 3/4 as of now...this owner scared our children to death and definitely made us all uncomfortable....even his own staff. RENT FROM ANYWHERE BUT HERE! We are business owners ourselves and this is unacceptable and very disappointing! This guy is hot headed and out of control!

 HORRIBLE

Review by DO NOT RENT FROM THIS PLACE on 7/24/20 1:23 AM

When we booked, the listing said "BRAND NEW PONTOON BOAT"....BEWARE! We got a 2016 used boat. We did not complain at first, but upon taking the boat out, an hour into the ride it started to sink. We made it back and told the owner and he completely flew off the handle. He yelled and screamed and didn't even listen to what we had problems with on the boat. We asked him to calm down and not yell around our small children after he followed us outside, but he continued to scream in our faces. He said we would get a full refund after I argued that half wasn't good enough. We have only received 3/4 as of now...this owner scared our children to death and definitely made us all uncomfortable....even his own staff. RENT FROM ANYWHERE BUT HERE! We are business owners ourselves and this is unacceptable and very disappointing! This guy is hot headed and out of control!

 Great Time!

Review by John on 7/16/20 12:43 PM

My family rented a pontoon and had a great time swimming and tooling around the lake. The staff was very friendly and helpful. Really liked the german shepherd.

 High priced

Review by Not great. on 6/29/20 2:19 PM

Everything here was very high priced, & not even a rope in case of emergency, nor an ice chest on board for cold drinks. Bathroom to change in was filthy. Won’t use this place again.

 Great time

Review by Belle on 6/29/20 5:40 AM

Reserved a pontoon online for 4 hours the day before Father’s Day. Had a fantastic time on it. No problems with anything and everyone was friendly and helpful. Will use them again next time we come up here.

 Terrible business

Review by Paying Customer  on 6/14/20 1:58 PM

TERRIBLE BUSINESS - NEVER USE THEM!! Georg was very disrespectful and STRAIGHT UP LIED to us!!! He even hung up the phone on a paying customer instead of listening and admitting he was WRONG!!!! We had a wakeboard boat reserved on 6/10 but he “states” he sent a cancellation on 6/7. I never REQUESTED nor ASKED for this boat to be CANCELLED. I would NEVER NEVER use this place. I should have listened to the other reviews from people who had this same experience and NEVER USED THIS TERRIBLE BUSINESS. I WILL NEVER use this business again!

 Good Pontoon

Review by Chad on 6/8/20 12:18 PM

It was a nice boat in average condition and ran well. The 90hp engine was a little small and slow for tubing our kids. Next time we would try to get one with a larger HP engine... People and staff were friendly and nice.

 Great Day!!

Review by Gina on 6/7/20 9:07 AM

We had an amazing day! The staff was very nice helpful! We definitely will be renting from them again!!

 Boat and Jet Ski Rentals

Review by Unhappy Renter on 6/7/20 8:42 AM

The boat and jet ski were in very poor condition. The key was broken in the boat, the tube we rented was deflated and the jet ski may have been the oldest one they owned. We will only rent here as a last resort in the future.

 Fun time

Review by Sam on 5/31/20 7:17 AM

Rented a pontoon boat for Memorial Day weekend. Equipment and personnel at marina were great!

 Fishing docks!

Review by Families and pets welcomed! on 3/22/20 3:23 PM

We enjoyed our stay. The Sunset room was comfortable to sleep in although there was only a bathtub, no shower. The owners and staff were kind and friendly. The price I paid was over-priced for these accommodations. The food was also over-priced. I paid 20.00 for a hamburger with chips and a root beer!

 Fishing docks!

Review by Families and pets welcomed! on 3/22/20 3:22 PM

We enjoyed our stay. The Sunset room was comfortable to sleep in although there was only a bathtub, no shower. The owners and staff were kind and friendly. The price I paid was over-priced for these accommodations. The food was also over-priced. I paid 20.00 for a hamburger with chips and a root beer!

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