Cancellation of reservations must be made 30 days prior for whole house rentals. The entire amount of the reservation is due upon cancellation made less than the cancellation period described above. Check in is by appointment and begins at 4:00 p.m. and check out is 11:00 a.m. You will be contacted to arrange an appointment for check in. A room confirmation does not include a confirmation for massages. Massages will be scheduled and confirmed independently by the provider.