WebReserv User Guide

Authorize.net

Authorize.net

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Authorize.net

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If you use Authorize.net as your merchant account provider or have set up a gateway account, then connecting with WebReserv can be done in a few easy steps.  To learn more about Authorize.net, go to www.authorize.net.

 

Connecting your Authorize.net account in WebReserv

 

In WebReserv, go to Setup - Business Information - Payments.  You will set up your Credit Card processing settings on this page.  See example below with an explanation on each setting.

 

Credit card auto process settings

      Authorize.net setup

 

Credit Card setting

Explanation

Credit Card - Auto Process

To accept credit card payments through WebReserv, select Credit Card and Auto Process in the Payment Processing section.

Accepted Credit Cards

Select the credit cards that you will accept as forms of payment from your customers.

Security Code

This setting determines if the credit card security code is required when a credit card number is entered.

 

The options are:

 

Not Used

Optional

Required for customers only

Required for customers and office (default).

 

Default is Required for customers and office, meaning that the security code is required for all reservations, regardless of whether the reservation is made by the customer or in the administration system.

 

For maximum fraud protection we recommend that security code always is required.

Hide credit card details in Frontdesk

Indicates whether credit card details are "hidden" by only showing the last 4 digits.

 

The options are:

Auto - credit card details will be hidden whenever credit card auto processing is enabled.

Yes - Credit card details are always hidden.

No - Credit card details are not hidden and can be seen when a reservation is viewed in the Frontdesk.

 

For maximum security, we recommend that credit card details are hidden. This is to reduce the risk that credit card details can be viewed and misused.

Do not ask for payment details if payment balance is zero

If this is set to Yes, then if a payment balance on a reservation is zero due to a discount code or gift card is used, then this setting will not ask for the credit card details from the customer.

Payment Gateway

When your account is with Authorize.net, you will need to get the API Logon ID and Transaction  Key from your Authorize.net account.  Follow steps below to obtain this information.

 

1. Log into your Merchant Interface at https://account.authorize.net.

2. Click Settings in the main left side menu.

3. Click API Login ID and Transaction Key.

4. Under Create New Transaction Key, enter your Secret Answer.

5. Click Submit.

 

Enter the information in the Payment Gateway section.

 

Note: If you generate a new Transaction Key at a later point in time, your WebReserv transactions will be declined until the new transaction key has been added to our system.

 

Once added, you should make a test reservation to ensure proper payment processing.  See the section on Testing your payment processing for instructions.

 


For more information. . .

 

Testing your payment processing

 

Choosing a Merchant Account Provider