The Reservation Process
The reservation process is designed to be easy to navigate, both for your customers and for you.
There are two ways your business will get bookings: your customers can book from a booking calendar on your website or you can make reservations for your customers through the the backend using Frontdesk in the WebReserv system. See a quick at a glance below. For more detail, go to the next sections.
The Booking Calendar
▪ | Customers navigate to the Booking Calendar on your website |
▪ | Choose the product, click Book |
▪ | Follow the steps to make the reservations |
▪ | Make payments |
▪ | Once they confirm their choices, an email confirmation is sent to you and the customer. |
Frontdesk
▪ | A customer calls and wants to make a reservation. |
▪ | You log in to your WebReserv account, go to Frontdesk - New Reservation |
▪ | Choose product and desired dates |
▪ | Check Availability to make sure product/dates are available |
▪ | Enter customer information |
▪ | Confirm reservation |
▪ | An email confirmation is sent to you and the customer |
For more information...
Reservations through the booking calendar
Reservations through Frontdesk