WebReserv User Guide

The Reservation Process

The Reservation Process

Previous topic Next topic  

The Reservation Process

Previous topic Next topic  

The reservation process is designed to be easy to navigate, both for your customers and for you.

 

There are two ways your business will get bookings:  your customers can book from a booking calendar on your website or you can make reservations for your customers through the the backend using Frontdesk in the WebReserv system.  See a quick at a glance below.  For more detail, go to the next sections.

 

The Booking Calendar

▪Customers navigate to the Booking Calendar on your website
▪Choose the product, click Book
▪Follow the steps to make the reservations
▪Make payments
▪Once they confirm their choices, an email confirmation is sent to you and the customer.

 

Frontdesk

▪A customer calls and wants to make a reservation.
▪You log in to your WebReserv account, go to Frontdesk - New Reservation
▪Choose product and desired dates
▪Check Availability to make sure product/dates are available
▪Enter customer information
▪Confirm reservation
▪An email confirmation is sent to you and the customer

For more information...

 

Reservations through the booking calendar

 

Reservations through Frontdesk