WebReserv User Guide

The Reservation Process

The Reservation Process

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The Reservation Process

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The reservation process is designed to be easy to navigate, both for your customers and for you.

 

There are two ways your business will get bookings:  your customers can book from a booking calendar on your website or you can make reservations for your customers through the the backend using Frontdesk in the WebReserv system.  See a quick at a glance below.  For more detail, go to the next sections.

 

The Booking Calendar

Customers navigate to the Booking Calendar on your website
Choose the product, click Book
Follow the steps to make the reservations
Make payments
Once they confirm their choices, an email confirmation is sent to you and the customer.

 

Frontdesk

A customer calls and wants to make a reservation.
You log in to your WebReserv account, go to Frontdesk - New Reservation
Choose product and desired dates
Check Availability to make sure product/dates are available
Enter customer information
Confirm reservation
An email confirmation is sent to you and the customer

For more information...

 

Reservations through the booking calendar

 

Reservations through Frontdesk