Business Location Information

#locationname

Name

#locationaddress1

Address line 1

#locationaddress2

Address line 2

#locationcity

City

#locationcityarea

City area

#locationcountry

Country

#locationemail

Email Address

#locationwebsite

Location website address

#locationcitystatezip

City, State (if applicable) and zip/postal code

Customer

#customerfirstname

First name

#customerlastname

Last name

#customerfullname

First name + last name

#customercompanyname

Company name

#customeraddress1

Address line 1

#customeraddress2

Address line 2

#customercity

City

#customerstate

State

#customerzip

Zip (postal code)

#customercitystatezip

City, State (if applicable) and zip/postal code

#customercountry

Country

#customerphone

Phone

#customeremail

Email

Rates & Payments

#ratedetails

All rate details (rate, extras, total, balance)

#baserateamount

Base rate (rate for actual time).

#rateadjustmentamount

Rate adjustment amount for minimum length/time

#additionalchargesamount

Additional charges such as cleaning fee etc

#customeroptionsamount

Amount for options selected by the customer

#subtotalamount

Sub total amount

#taxrate

Tax rate in percent

#taxamount

Tax amount

#totalamount

Total amount

#depositamount

Amount to be paid at reservation time

#paymentsamount

Amount paid (all payments)

#balanceafterdeposit

Balance after subtracting the deposit payment (if any). The keyword can be used for merchants that do not process payments automatically at time of reservation, but do not want the reservation email to indicate that no payments have been made.

#balancedue

Total amount minus all payments

#currencycode

Currency code, i.e. $ or Euro

#creditcardnumber

Last 4 digits of the creditcard number

#depositinformation

The deposit information text, taken from product setup.

#transactionamount

The transaction amount for partial or full payments

#transactionresult

The result of the transaction, such as OK or declined

#discountamount

Total amount of discounts.

Product

#productname

Product name

#productdescription

The description of the product

Reservation

#discountcodes

Discount codes, if applicable

#enddate

Reservation end date

#enddatetime

Reservation end date and time

#endtime

Reservation end time

#noproducts

Number of products

#noadults

Number of adults

#nochildren

Number of children

#nopersons3

Number of persons for the 3rd person field

#nopersons4

Number of persons for the 4th person field

#startdate

Reservation start date

#starttime

Reservation start time

#startdatetime

Reservation start date and time

#arrivalinformation

Date of arrival

#departureinformation

Date of departure

#arrivaldepartureinformation

Arrival and departure date

#reservationcode

Reservation code

#reservationdate

Date of reservation

#reservationdetails

All reservation details (date, time, product, no persons)

#reservationtime

Time of reservation

#reservationdatetime

Date and time of reservation

#reservationstatus

Status of the reservation

#reservationcomments

Comments for the reservation

#unitnames

Name(s) for the selected units(s) (i.e. room/site/seat numbers)

Misc.

#barcodeimg

Bar code

#customfield[id]

Custom field name and value. Example: #customfield1022

#customfieldname[id]

Name of the custom field. Example: #customfieldname1022

#customfieldvalue[id]

Value of the custom field. Example: #customfieldvalue1022

#entrycode

Facility entry code (if enabled under setup)

#termsandconditionsurl

URL to the terms and conditions page

#myreservationsurl

URL to the "My Reservations" page

Gift cards

The following keywords are valid only in gift card templates.

#giftcardrecipient

The name of the person(s) the gift card is for

#giftcardsender

The name of person(s) giving the gift card

#giftcardmessage

The message to the recipient

#giftcardname

The name of the gift card

#giftcarddescription

The description of the gift card

#giftcardvouchercode

The unique gift card code

#giftcardexpirationdate

The gift card expiration date

Agents

The following keywords are valid if the booking agent feature is used.

#agentcode

The agent's

#agentfirstname

The first name of the booking agent

#agentlastname

The last name of the booking agent

#agentfullname

The full name of the booking agent

#agentphonenumber

The phone number of the booking agent

#agentemailaddress

The email address of the booking agent

Users

The following keywords are valid if the a user list is used.

#userlistfirstname

The first name of the user

#userlistlastname

The last name of the user

#userlistfullname

The full name of the user

#userlistphonenumber

The phone number of the user

#userlistemailaddress

The email address of the user