WebReserv User Guide
Contents
Index
Search
Welcome
Getting Started With WebReserv
Your online booking system
Booking Calendar
Reservation Management System
WebReserv Portal
Registering for an account
Initial Setup
Quickstart Guides
Setup
Business Information
Address
Business Category
Description
Pictures
Features & Attractions
Terms & Conditions
Map & Directions
Search Keywords
Changes & Cancellations
Payments
Opening Hours & Holidays
Advanced Options
General
Events/Tours
Reservations
Person Categories
Product Categories
External Calendar Synchronization
Products & Reservation Rules
Description
Reservation Type
Time Rules
Schedules
Pictures
Reservation Rules
Customer Information
Automatic Email Notifications
Tax / Deposit
Rates
Overview of Rates
Rate Lists
Rate Categories
Rate Calculations
Testing Your Rates
Common Rate Configurations
Lodging
Equipment Rentals
Tours
Creating a Tuesday - Thursday rate
Migrating from old rate categories to new
Troubleshooting Rates
Discount Codes
Add Discount Code
Using Discount Codes
Handling Groupon and other deal codes
Email and Print Templates
Pending Reservation
Confirmed Reservation
Canceled Reservation
Declined Reservation
Pre-visit Email
Post-visit Email
Business Reminder
Business Notification
Print Form
Creating a new template
Template keywords
Custom Fields
Creating a Custom Field
Using Custom Fields
Example: Adding a spa package to a B&B bookings
Example: Adding lunch options to tour bookings
Example: Handling fees with custom fields
Example: Pickup/Dropoff location
Example: Creating a Yes/No Custom Field
Example: Using the Display Rule in Custom Fields
Access Control List
Configure Access Control
Upload Access Control List
Entry Codes
Create entry code custom field
Upload entry codes
Testing entry codes
Entry Codes (.CSV) File Format
Google Conversion Tracking
Using The Booking Calendar
Overview of the Booking Calendar
Adding the Booking Calendar to your website
Customizing the Booking Calendar
Opening the booking calendar with date search
Opening the booking calendar showing a specific category
Opening the booking calendar showing a specific room/rental/tour
Adding a Product Filter to the Booking Calendar
Opening the booking calendar in the availabilty grid
Defining styles and colors
Booking Calendar Parameters
Booking Calendar Facebook App
Booking Calendar for Wordpress and Joomla
Booking Calendar Classic
Advanced Booking Calendar Classic features
Managing Reservations
The Reservation Process
Reservations through the Booking Calendar
Reservations through Frontdesk
View availability
Modify availability
Modifying Reservations
Find a reservation
View/change a reservation
Confirm a pending reservation
Cancel a reservation
Wait List
Taking Payments
Payment Processing
Overview
Setup for Cash/Check
Setup for PayPal Standard
Choosing a Merchant Account Provider
Connecting your merchant account to WebReserv
National Merchant Alliance
Sage Payments
BluePay
Authorize.net
Chase Paymentech
First Data Global Gateway ECommerce API
PayPal Payments Pro
QuickBooks Merchant Services
Realex (Europe)
Barclaycard (Europe)
Testing your credit card processing
Payment/Deposit Options
Overview
Configuring Payment/Deposit Options
Testing Payment Options
Booking Fees
Viewing Reservation Payments
Making Additional Payments on a Reservation
ePay Virtual Terminal
Transaction History
Refunding Customers
My Reservations
Safe payment tips
Gift cards
Gift card components
Creating gift cards
Gift card purchases
Gift card usage
Reporting
Availability Report
Customer Report
Monthly Revenue Report
Reservations Report
In/Out Report
Agent/Commission Report
Sales/Tax Report
Transactions Report
Sales Report
Utilization Report
Frequently Asked Questions
General
Taking Reservations
Booking Calendar
Payment Processing
Reporting
Support
Your Account
Upgrading your Account
Extending your Account
Users and Agents
Managing Users
Managing Agents
Billing
Forgot Username or Password
Cancelling your Account
© 2014 Web Reservation Systems, Inc.
